Have Home Warranty Questions?
Unlike other home warranties that you might encounter, we aren't afraid to provide an honest answer either.
Home Warranty FAQs
A home warranty is a one-year contract that’s renewable, transferable and maintains your family’s comfort and happiness by absorbing the cost of repairs and replacements for covered home systems and appliances
Different home warranty companies offer various coverage, but Home Warranty One streamlines the process by offering a single, easy-to understand plan. It affords you the comfort of knowing your home’s essential components are covered.
Yes. All home warranty companies charge a fee for service calls. Home Warranty One offers a single plan with a fixed rate and one flat fee of $75 per Service Call, due to the technician at the time of service.
In some situations, yes. Home Warranty One offers comprehensive coverage for 18 essential components, but limitations apply, depending on the extent of the repair or replacement and the conditions result in the need for the service call. Please refer to the agreement for additional information.
You call our service center, which is open 24 hours a day, 7 days a week, 365 days a year. We understand problems happen when you least expect them and are here for you when you need us most. We’ll then schedule a service call, at your convenience, Monday-Friday between the hours of 8:00 p.m. and 5:00 p.m.
It’s easy. You file a service order with Home Warranty One 24/7/362 and we’ll send a certified local technician to your home at a time that works for you. They’ll diagnose the problem and we’ll move forward with the repair or replacement process, if the item is covered under our terms and conditions.
Yes. A problem with your home systems or appliances means your family is uncomfortable, and that’s unacceptable for our team. A friendly specialist will work with you to arrange a service call ASAP and will immediately initiate the repair or replacement process.
Absolutely. That’s why we’re here. Your family’s safety comes first, and we’ll quickly dispatch a service technician to your home to resolve the problem.